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Banana Republic

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18 complaints

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Banana Republic is a wholly owned subsidiary. The company is owned and operated by GAP, Inc. Banana Republic was founded in 1969 in Mill Valley, California. The founders of the company are Mel and Patricia Ziegler. Originally, Banana Republic was a travel-themed and safari clothing company. At the present time, Banana Republic is headquartered in San Francisco, California. The company specializes in retail. Banana Republic is a chain of clothing stores. There are more than five hundred Banana Republic stores all over the United States, Puerto Rico and Canada.

Now Banana Republic operates in Korea, Singapore, and Indonesia as well. Please try to contact Banana Republic Customer Service directly prior to posting any complaints on this site.

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Banana Republic Reviews

Angel Cu...
Banana Republic - Poor Quality Clothing

I purchased cotton sweaters from Banana Republic. I paid more for them because I thought they were of good quality. A cotton sweater, in my opinion, should last 10 years. And, w...

#277845
Nov 28, 2011
224

Quillsite
Banana Republic - I can buy the clothes anywhere..y would I spend the $ at BR

Looks like this 53 year old has been a bad girl..I called and told BR that I would be returning some shirts, but wanted to give them a heads up that I knew that I was 1 week late i...

#264706
Sep 28, 2011
234

JJ Abrams
Banana Republic - Customers are Idiots!

I would just like to say that all the customers who complain about banana republic are complete idiots! The stores cannot take back merchandise that you have had in your closet fo...

#250776
Jul 23, 2011
299

Dledoyt
Banana Republic - Bananna Republic False Advertising

I was in the BR outlet at Kittery, ME June 10th. The sign said handbags 50% so I picked one up. While ringing the purse up I pointed out to the girl it rang full price. She s...

#243175
Jun 14, 2011
293

Anonymous
Prejudice Treatment at Banana Republic in Beverly Hills, CA

Went to purchase shoes on 5.1.11 in Century City; they didn't have them but located them in Beverly Hills. When I was checking out, the GM told me that I could not return t...

#236694
May 09, 2011
299

Anonymous
Banana Republic

Check your bill before you leave! I bought several things and in a hurry, when I went to return and exchange some of the items I realized I was charged for a pair of pants I DID NO...

#231366
Apr 08, 2011
142

Navabhi
Banana Republic - Cheated for $50 reward

I received a $50 reward card via email, against opening a credit card with Old Navy (same chain). The reward card has no fine print such as cannot be clubbed with promos etc. Only ...

#220118
Feb 06, 2011
217

Anonymous
Banana Republic GE Credit Card - TERRIBLE Experience

I should have kept my Banana Republic Card and never switched over to the Visa card being managed by GE Capital. Nothing but issues and problems, including an inability of their c...

#215375
Jan 08, 2011
591

Anonymous
Banana Republic - PLEASE CONSIDER CLOSING YOUR STORE

To Banana Republic Store ManagementI am not sure if you noticed a drop in your sales/revenue. But it had been 3 years that I actually visited your store and bought.

#188463
Jul 06, 2010
534

Anonymous
Caveat Empteur: Banana Republic--I had to cancel my credit card because of a return!

I bought a blouse and it did not fit. I took it back the next day and they used a pin based return system to credit the amount back to my debit card. I got home and found that so...

#181488
May 09, 2010
920

Simonesi...
Banana Republic - BR return policy - lies by one day actually

So the thing that bothers me about Banana Republic is their "30 day return policy" (which I think just changed to 45 days - nothing like a moving target ;) is really one day less t...

#174151
Mar 09, 2010
1438

Anonymous
Bad Customer Service at Banana Republic

I have just had the worst customer experience of my life. I have been shopping at Banana Republic for 10+ years. I bought a dress and it didn't work out so I wanted to return it....

#173269
Mar 02, 2010
629

Anonymous
Banana Republic - do not buy gifts here

I cannot believe how awful this company is. I purchased a sports jacket for my father at Christmas at full price which unfortunately did not fit him. He lives outside of Toronto an...

#169940
Feb 03, 2010
198

Calaf49
GE Money Bank Cancelled My Banana Republic Card

Recently, I started using Wachovia Bank's online BillPay Service. Due to an error on Wachovia's part, a $19.99 payment to Banana Republic/GE Money Bank was rejected twice....

#159777
Oct 21, 2009
1607

Tierneyr...
Banana Republic - Horrible Customer Service

I just got off the phone with BR cutomer service who refused to help me at all. I was polite and told them I was trying to use a gift card, gave them the gift card # but the card ...

#156819
Sep 09, 2009
426

Deemcg37
Poor Quality at Banana Republic

I went into one of Banana Republic's many Outlet Stores, hoping to find some great clothes at a great price. I found a cute cardigan that could be work for work or play. After th...

#156058
Aug 28, 2009
634

Anonymous
Rude Banana Republic, poor customer service

Banana Republic has a thirty day return policy, I couldn't make it to their store to return an item until one day after the 30 days. They couldn't give me the grace of one...

#151562
Jul 29, 2009
2095

Soleil
Banana Republic - FACTS about BANANA prepaid phone cards

Hi everyone, I bought a BANANA prepaid phone card under the influence of the store owner thinking it was "one of the best" phone cards. Instead it turned out to be the wo...

#139867
Oct 17, 2008
264
Reviews 1-18 of 18

Related Information

Supermarkets and Malls
For some people store is like a paradise. A store is a retail establishment selling items to the public. There are different types of stores: department stores, shops, retail outlets, boutiques, department stores, chain stores, emporiums, supermarkets, superstores and megastores. Shopping is a unique way to spend time. Nothing can upset us more or vice versa, makes us the happiest people in the world. And it is all not about things you buy, but about the mood and the feeling of pleasure these things bring you. And sometimes even some grocery products bought in a food store mixed with good customer service and nice place to shop can turn into perfect shopping experience. People say that money cannot buy happiness. But our lives prove the opposite. And stores can prove it sometimes.

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