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Banana Republic - Disappointing

Paid my old Navy. Acct in full & 1 week later got a letter from Syncrony bank they were lowering my credit line. WTF??
#1353794
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I placed an order for a pair of boots on August 19th. A few days later I checked in on the item, and it has not shipped yet. I emailed to inquire and was told that my item will arrive on the 30th regardless. Earlier this week I checked again, and the item no longest...
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#1342492
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I went into the store in Tucson to buy some pants. They didn’t have them in my size so the lady order them for me. She took my email address and cc info, but I never got any confirmation. She said that it would be 5 days and in the 6 day I call the store because my...
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2.2
#1341315
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Banana Republic - Nasty staff

Refused to sell me an in stock item after making a return
2.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Warranty
Website
#1293378
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Banana Republic - Terrible

Clothes weren’t even what I ordered and it took 12 weeks to arrive. Terrible and way over priced.
#1282615
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I am writing this email so that the corporate office is aware of what is happening at the BRFS in Harlem. It is imperative that the General Manager is aware of an incident that occurred on 5/20/18 at 6:45pm. The store was preparing to close and the managers were...
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#1260751
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Because I've tried on a BR T-shirt in XS in my local store, I know I need something smaller, so I head to your website and click on Petites, and then T-shirt. It directs me to a web page where I order three T-shirts and a fourth shirt of a different fabric. But much to...
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#1249509
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I purchase a two dress my sister bridesmaids dress on April 06,2018 I pay 3-5 business day shipping my items are being delivered on 04/16/2018 I call them very upset let me remind u it's a dress for a wedding in attending on April 14,2018 I talk to a representative she...
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1.2
#1231206
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Banana Republic - Rude and unprofunprofessional customer service

I had a the worst customer service today at bay street bannana republic store in emeryville , ca Ignorant, ummatured, unproffesional....everytime I ask question all he can say is call customer service. I will never go to bannana republic again.
2.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
#1212191
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Contact Banana Republic

Mailing Address:
Banana Republic Customer Relations
5900 North Meadows Drive
Grove City, Ohio 43123
Phone:
(888) 277-8953
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I was waiting in line of the fitting room and I had to wait several minutes for an open room. There were 4 unoccupied rooms and the worker just stared at me without greeting or directing me to a room. Another customer comes along and skips the line. The worker seemed...
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3.8
I didn't like
  • Bad customer service
#1183752
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